Frequently Asked Questions

Everything you need to know about shopping with Bambora.

What are your shipping rates and delivery times?

We offer standard shipping across the country. Orders are typically processed within 1-2 business days, and delivery usually takes between 3-7 business days depending on your location.

How can I track my order?

Once your order has been dispatched, you will receive an email containing a unique tracking number and a link to monitor your shipment's progress in real-time.

What is your return policy?

We want you to be completely satisfied. You can return any unused item in its original packaging within 30 days of purchase for a full refund or exchange.

Which payment methods do you accept?

Bambora accepts all major credit cards including Visa, Mastercard, and American Express, as well as digital payment options like PayPal and Apple Pay.

Do you offer international shipping?

Currently, we only ship to domestic addresses. We are working hard to expand our logistics network to offer international delivery in the near future.

How can I contact customer support?

Our dedicated support team is available via email at [email protected] or through our live chat feature on the website from Monday to Friday, 9:00 AM to 5:00 PM.